[TaG]

Like I've said about 6 times

Well, at least 6 times.

I'm just a little bit bored of people paroting the exact same things over and over

Me too. So why don't you stop it?

But that isn't what the internet was made for

It's what permabans were made for...

(I am trying to be rude lol)

...to stop people trolling.

I thought you had just confessed in another of your threads to not want a Pandora and are now a happy motherfu#king gp2xer. So you've made your point. We've all read it. Please stop.

[Chip]

well part of my intent is to cause trouble, since the best way to combat the most rabid of fanboys is to mock them mercilessly

So you're being a jackass for the sake of being a jackass. It's what I assumed, but it's nice to hear it from you. If you have something constructive to add to the conversation, please do. If your only intent is to make a nuisance of yourself, don't bother - you'll just end up getting yourself banned.

The few valid points you have brought up have been explained repeatedly. Craig has taken preorders for upcoming products in the past and all has gone well. As recently as early September he took Wiz preorders (which still haven't shipped either), and nobody had a problem with it.

We are making a product.
We need to pre-sell this product to pay for manufacturing.
We have a lot of customers who are eager to pre-order this product.

This was all explained to HSBC when they first went loony, but nobody there was interested in facts or reason. They are entirely to blame for not allowing us to do business. They have changed their story several times as to exactly why they are unwilling to honor all the orders we took. The shipping timeframe wasn't even mentioned until well into this whole debacle. They then went on to make the situation infinitely worse by dragging out refunds, which they still haven't finished four months later.

If HSBC had honored the orders you guys placed, none of this would have happened. It's that simple.

[Eniko]

well part of my intent is to cause trouble, since the best way to combat the most rabid of fanboys is to mock them mercilessly

It makes me sad that I actually spent time digging up sources and explaining stuff as a response to one of your posts, then. Since I'm just a rabid fangurl and all. Oh well, hopefully that post will still help someone, because it seems I wasted my breath on the likes of you.

[Asmo]

Craig has taken preorders for upcoming products in the past and all has gone well. As recently as early September he took Wiz preorders (which still haven't shipped either), and nobody had a problem with it.

That was all on an established (GBAX) account with a pre-existing balance and track record I assume though? From what we've learned, the Pandora account was a new independent entity with no reserves, which would paint it entirely differently in their eyes.

[Eolair]

I'm kinda interested to know when and why the plans to avoid a repeat of the gp2x preorder disaster went up in flames.

"We will ONLY take preorders once final production is under way of the 3000 batch."
"We will only take preorders when we know the wait for the customers won't be long, we won't be doing a GPH preorder-then-wait-3-months."

I think these words were forgotten or scrapped somewhere along the line and here we are now. It's quite understandable that some people are disappointed, but hopefully we'll have the Pandora in our hands in a few weeks from now. I'm still patient, just like last time

[Phawx]

They've explained that the delay was a money issue because of the freeze put on the account.

The only thing we can do is give these people the benefit of the doubt.

The only reason I am sticking around is no one else is cramming everything the Pandora is in the formfactor I want it with the exact controls I see it has. In my gamer eyes, it is the perfect UMPC/handheld console

This post has been edited by Phawx: 22 January 2009 - 07:45 PM

[Olexxy]

I'm kinda interested to know when and why the plans to avoid a repeat of the gp2x preorder disaster went up in flames.

"We will ONLY take preorders once final production is under way of the 3000 batch."
"We will only take preorders when we know the wait for the customers won't be long, we won't be doing a GPH preorder-then-wait-3-months."

I think these words were forgotten or scrapped somewhere along the line and here we are now. It's quite understandable that some people are disappointed, but hopefully we'll have the Pandora in our hands in a few weeks from now. I'm still patient, just like last time

Thb I think ED's blog post explain quite well why this happened this time, and not due to design problems like for gph, but frozen account on which all the money was (this is probably also a good lesson for the future..), ie no money to give to suppliers / manufacturers / prototyping, even though they had already negociated the contracts before preorders... I think we got lucky that their partners waited and delivered / manufactured things in spite of the banks problems

[hch]

If HSBC had honored the orders you guys placed, none of this would have happened. It's that simple.

i think it has been said before, but let me take the risk being repetitive: you guys *seriously* need a good lawyer. it just hurts to think that the HSBC will get away with this kind of behaviour (especially under the current circumstances where billions of tax money are pumped in their general direction to 'help the economy')

[Chip]

i think it has been said before, but let me take the risk being repetitive: you guys *seriously* need a good lawyer.

I've made this suggestion more than once, but we just don't have the money for it.

[Monk]

If HSBC had honored the orders you guys placed, none of this would have happened. It's that simple.

i think it has been said before, but let me take the risk being repetitive: you guys *seriously* need a good lawyer. it just hurts to think that the HSBC will get away with this kind of behaviour (especially under the current circumstances where billions of tax money are pumped in their general direction to 'help the economy')

Sadly, bankers have the best lawyers. They can afford them - after all, they've got all our money!

More seriously, there's probably nothing that they've done that is outside their terms and conditions.

[Chip]

More seriously, there's probably nothing that they've done that is outside their terms and conditions.

The AMEX situation is outside any terms and conditions of any responsible financial institution. I don't know at what point it becomes outside the law as well, but if they continue to hold those orders with no intention of refunding them or passing the funds to OP, then they will surely pass this threshold as well if they haven't already.

[Bronek]

More seriously, there's probably nothing that they've done that is outside their terms and conditions.

The AMEX situation is outside any terms and conditions of any responsible financial institution. I don't know at what point it becomes outside the law as well, but if they continue to hold those orders with no intention of refunding them or passing the funds to OP, then they will surely pass this threshold as well if they haven't already.

If CraigX manages to ship Pandora to all those with AMEX orders, I think he would be in a very good position to recover the money from HSBC through Small Claims Court - http://www.hmcourts-...laims/index.htm (leaflet EX350)

[Eniko]

Personally I can understand why they haven't sued the bank. Yet. IANAL but as far as I know banks can afford some pretty good lawyers who can probably drag out any proceedings for a very long time, costing OP a ton in legal fees. They're probably trying to get the product done first with the money they have now, and worrying about getting compensated for the money the bank pilfered later?

At least, that's my speculation, and I think that would make sense.

This post has been edited by Eniko: 22 January 2009 - 09:34 PM

[MDave]

Ugh, I feel like switching banks now, I'm with HSBC.

[Phawx]

Alright...I think I just got credited back my money from Amex. Do I just follow the instructions everyone else was talking about?

I have to give Amex a call and double-triple make sure the credit is in my account before I go ahead and do anything, but I think I may just be doing a transfer at my local bank.

How much would it be to send a cheque to OP?

Oh also, I got credited back the full amount I paid, So I am going to send the amount I got back to OP

This post has been edited by Phawx: 22 January 2009 - 09:50 PM