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Minor Re-payment / Preordering Update


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#1 Chip

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Posted 21 January 2009 - 08:51 AM

Just to put some people who don't read every post here at ease, I figured I'd stick a quick note here.

An email with full bank transfer ordering instructions will be going out soon to everybody who preordered via CC and has not re-paid yet. It's the same info (bank details, amount, etc) that exists in a couple different threads here 1 2, but this way we know everybody is getting the info. If you are not willing or able to do a bank transfer or send a check / money order, please let us know.

Those who have been refunded and cannot reorder now will still be able to purchase a Pandora later at the exact amount they were originally refunded. I do not know when we will be able to accept credit card orders, but we'll let you know as soon as it's possible.

We will be opening up preorders again soon (after everybody who intends to pay via transfer / check / MO has had a chance to do so) for first batch cancellations. We'll be sending out emails to the first 6000 or so people who signed up for the newsletter with details. If there are still more units available, we'll send out more emails. As should be obvious, we will only be able to accept bank transfer / check / MO payments for these preorders as well.

#2 Izolo

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Posted 21 January 2009 - 12:14 PM

QUOTE(Chip @ Jan 21 2009, 02:51 AM) View Post

We will be opening up preorders again soon (after everybody who intends to pay via transfer / check / MO has had a chance to do so) for first batch cancellations. We'll be sending out emails to the first 6000 or so people who signed up for the newsletter with details. If there are still more units available, we'll send out more emails. As should be obvious, we will only be able to accept bank transfer / check / MO payments for these preorders as well.


Awesome! Will it be posted here when it happens as well?

Also, anything I should know if I plan to get in on the frenzy?

#3 Zeno Arrow

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Posted 21 January 2009 - 12:21 PM

QUOTE(Izolo @ Jan 21 2009, 12:14 PM) View Post

Awesome! Will it be posted here when it happens as well?


Even if someone from the dev team doesn't mention it here you can be sure someone from the forum will post about receiving the e-mail.

QUOTE(Izolo @ Jan 21 2009, 12:14 PM) View Post

Also, anything I should know if I plan to get in on the frenzy?


Sign up for the newsletter (top right here: http://www.openpandora.org/ ). That's all you can do.

Edited by Zeno Arrow, 21 January 2009 - 12:22 PM.


#4 hells_dark

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Posted 21 January 2009 - 12:21 PM

I went to my bank yesterday. I'm ready for a bank transfer.
I will wait for this mail before smile.gif

Thanks

#5 mali

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Posted 21 January 2009 - 01:12 PM

QUOTE(Izolo @ Jan 21 2009, 01:14 PM) View Post

Awesome! Will it be posted here when it happens as well?

Also, anything I should know if I plan to get in on the frenzy?

You can be sure that it will be posted on the Community blog, it has got an RSS feed, too smile.gif

#6 _Sterling

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Posted 21 January 2009 - 02:25 PM

QUOTE(Zeno Arrow @ Jan 21 2009, 06:21 AM) View Post

Sign up for the newsletter (top right here: http://www.openpandora.org/ ). That's all you can do.



Um.. signed up for the newsletter. That's all you can has did.

QUOTE

We'll be sending out emails to the first 6000 or so people who signed up for the newsletter with details.


If you weren't signed up when the pre-orders first opened last fall, it's too late for this batch. Sorry. sad.gif But it sounds like you will be able to preorder from batch 2. smile.gif

EDIT: I misread your post, Zeno.. You're right, the best thing anyone can do to get notifications is sign up for the newsletter.


Edited by _Sterling, 21 January 2009 - 02:28 PM.


#7 jdh2550

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Posted 21 January 2009 - 03:26 PM

QUOTE(Chip @ Jan 21 2009, 04:51 AM) View Post

Just to put some people who don't read every post here at ease, I figured I'd stick a quick note here.

An email with full bank transfer ordering instructions will be going out soon to everybody who preordered via CC and has not re-paid yet.


Thanks Chip - could you post when all emails have been sent? I know that might seem like an unnecessary thing - but I've always seemed to receive my emails really late in the game. I've decided to go ahead and do the transfer, and will transfer directly from my bank and eat the extra cost myself.

Good luck!


#8 Hwrd

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Posted 21 January 2009 - 03:57 PM

Thanks Chip,

I will go to my bank with the reorder banking details and clue things up then.
I'd rather wait for the email than parse through the various forum messages.

Thanks again,

Hwrd

#9 urjaman

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Posted 21 January 2009 - 03:59 PM

Hi,

QUOTE(Chip @ Jan 21 2009, 10:51 AM) View Post
We'll be sending out emails to the first 6000 or so people who signed up for the newsletter with details. If there are still more units available, we'll send out more emails.

How many people are there on that list, and is there a way to know "your number"?
I signed up at around new year (i really can't remember, and because it sends no welcome-mail, i can't check from gmail), and want to know whether i stand a chance in getting one of these smile.gif

Thanks

#10 PlopperZ

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Posted 21 January 2009 - 04:03 PM

Great news!
Hopefully I'll be able to order, but I might wait until I can pay by CC; I gather orders for the second batch will be taken sometime around then?

Edited by PlopperZ, 21 January 2009 - 04:06 PM.


#11 Zeno Arrow

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Posted 21 January 2009 - 04:41 PM

QUOTE(_Sterling @ Jan 21 2009, 02:25 PM) View Post

EDIT: I misread your post, Zeno.. You're right, the best thing anyone can do to get notifications is sign up for the newsletter.


Thanks for agreeing _Sterling. smile.gif

QUOTE(PlopperZ @ Jan 21 2009, 04:03 PM) View Post

Hopefully I'll be able to order, but I might wait until I can pay by CC; I gather orders for the second batch will be taken sometime around then?


There is no way of knowing at this point:
1) The date the second batch is due.
2) Whether CC payments will be available for the second batch.

All we know at the moment is that two banks have said in 6 months time they are willing to review whether they would issue OpenPandora with the suitable merchant account needed to take CC details in substantial numbers. That's not even a promise that the CC issue will be resolved in 6 months, just that it will be reviewed.

In other words, if you want a Pandora sometime soon, don't hold your breath for CC payment options, try and arrange another way of paying for it.

Edited by Zeno Arrow, 21 January 2009 - 04:43 PM.


#12 Patrick R Ludvigsen

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Posted 21 January 2009 - 04:48 PM

I just realized that I somehow missed the reordering email earlier, I think I'll do an international bank transfer later today (I'll pay the extra cash, my paranoia keeps me from using Tranzfers)

#13 Chip

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Posted 21 January 2009 - 09:00 PM

QUOTE(jdh2550 @ Jan 21 2009, 10:26 AM) View Post
could you post when all emails have been sent?
Of course. It will probably be a day or two before they even start, as we've already had a couple hundred bank transfer orders in the last few days and the ordering staff is still processing them.


#14 spaceballs3000

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Posted 21 January 2009 - 10:12 PM

QUOTE(Chip @ Jan 21 2009, 08:51 AM) View Post

Title: Replying to Minor Re-payment / Preordering Update

Those who have been refunded and cannot reorder now will still be able to purchase a Pandora later at the exact amount they were originally refunded. I do not know when we will be able to accept credit card orders, but we'll let you know as soon as it's possible.

CHIP you are such a tool, to labeling the title as "Minor....'.

This isn't a minor thing in any shape or form, there are lots of people (with common sense) that are not going to use any other method than CC. Thus CC customers will not get one until Craig has enough working spending cash to buy the parts outright, and that is going to take them a while. (my guess is 6+ months from now.)

Edited by spaceballs3000, 21 January 2009 - 10:29 PM.


#15 Ryzure

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Posted 21 January 2009 - 10:32 PM

QUOTE(spaceballs3000 @ Jan 21 2009, 05:12 PM) View Post

(poorly informed ranting)

The update itself, is minor. But I see where the confusion might be. biggrin.gif

-- and please, don't present your speculation as fact. Nobody knows exactly what's going on, that includes you.