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Re-pre_order E,mails Going Out

#1 User is offline   TaG

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Posted 23 January 2009 - 03:26 PM

I have today received my email:
QUOTE
Hi,

We are unable, at this time, to accept re-orders via credit/debit cards. We we're briefly taking CC and Debit card orders but we have now had to stop after reaching our account limit.

The re-payment options available are:

1. Bank Transfer directly or using an online service such as www.tranzfers.com - please use your original order number as the reference on the transfer.

Bank Details:

OpenPandora Ltd.
26 Meadow Road
Newcastle upon Tyne
NE15 7LP
UK

bic/swift is BARCGB22

IBAN IS GB33BARC20238183525767

Sort Code: 20 23 81
Acc. No. 83525767

Bank address is:
BARCLAYS BANK
9 STATION ROAD
ASHINGTON
NORTHUMBERLAND
NE63 9XB

Confirmation via email with be sent as soon as your transfer credits our account and it will be matched to your original order.

2. Cheque/Money Order -

To be made payable to: Openpandora Limited

Postal address:

Openpandora Ltd
26 Meadow Road
Newcastle upon Tyne
NE15 7LP
UK

Please include a brief note with your original order number.

Confirmation via email will be sent when we receive your cheque and it will be matched to your original order.

Please reply to this email to let us know if you wish to re-order and the payment method.

Thanks

Debs


#2 User is offline   Marko

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Posted 23 January 2009 - 03:49 PM

Very good news indeed!

#3 User is offline   Phawx

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Posted 23 January 2009 - 04:37 PM

Wouldn't sending a check be the cheapest solution?

#4 User is offline   atomicthumbs

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Posted 23 January 2009 - 04:43 PM

I got mine several days ago. smile.gif

(also it might be good for you to remove the various numbers from your post, else someone could steal your place in line)

#5 User is online   mali

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Posted 23 January 2009 - 04:51 PM

There is no personal information as far as I can see, just OP stuff.

#6 User is offline   emcp

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Posted 23 January 2009 - 06:03 PM

so no info
on the amount,
im near sure i got the lot back

im in the uk, so i shouldve got a full refund unless bank charges etc

btw, i would delete this topic

it was said they want a personal response and for no-one to go ahead until theyre emailed

This post has been edited by emcp: 23 January 2009 - 06:04 PM


#7 User is online   mali

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Posted 23 January 2009 - 06:14 PM

QUOTE(emcp @ Jan 23 2009, 07:03 PM) View Post

it was said they want a personal response and for no-one to go ahead until theyre emailed

That's new to me. They ask for payments by other means than CC since the original re-funding happened. The faster the money is there, the faster mass production can start.
You must have misunderstood something, I think.

#8 User is offline   mcqfesijiba2

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Posted 23 January 2009 - 06:16 PM

Anyone in the US have luck with a Money Order or Check/Cheque? Seems USPS Money Orders aren't accepted there according to the site, so I will have to check with my bank what options I have within the next week or so.

#9 User is offline   mazza558

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Posted 23 January 2009 - 06:36 PM

Got mine just now too. Just waiting on the final finished Pandora and will make up my mind fully then.

This post has been edited by mazza558: 23 January 2009 - 07:13 PM


#10 User is offline   PSyMastR

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Posted 23 January 2009 - 06:43 PM

Im just worried as I never got a refund email although I got the refunded money. I also never got the reorder email last time (the credit card thing) and hope I actually get it this time.

#11 User is offline   TaG

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Posted 23 January 2009 - 06:47 PM

QUOTE(atomicthumbs @ Jan 23 2009, 04:43 PM) View Post
I got mine several days ago. smile.gif

(also it might be good for you to remove the various numbers from your post, else someone could steal your place in line)
Gee, well thanks for sharing the information with us. wink.gif
As mali has said, the references are, as far as I can see, not specific to me.

QUOTE(emcp @ Jan 23 2009, 06:03 PM) View Post
so no info
on the amount,
im near sure i got the lot back

im in the uk, so i shouldve got a full refund unless bank charges etc

btw, i would delete this topic

it was said they want a personal response and for no-one to go ahead until theyre emailed

I have posted this here and on the blog so that anyone that cares to read it can see that the process has started and see the contents. This is in light of people saying they haven't received emails in the past and covers both main information sources. There is no info on the amount as I had all the detail in my original order confirmation email.

#12 User is offline   cherrycyanide

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Posted 23 January 2009 - 06:50 PM

Is it true that when you re-order you only have to pay the amount you were refunded?

#13 User is online   mali

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Posted 23 January 2009 - 06:57 PM

QUOTE(cherrycyanide @ Jan 23 2009, 07:50 PM) View Post

Is it true that when you re-order you only have to pay the amount you were refunded?

Look at the quote in my sig, especially this part:

QUOTE
Those who have been refunded and cannot reorder now will still be able to purchase a Pandora later at the exact amount they were originally refunded

That applies to people who re-order now, too.

#14 User is offline   Alpha2

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Posted 23 January 2009 - 06:58 PM

I emailed them first just to double check what they needed from me and sent my check in this morning. (thankfully I had the foresight to include all the info in that email.) They said nothing to me about waiting for an official email even though I specifically stated that my intention was to send ou the payment as soon as I got confirmation from them on their info.

and Yes, you send them exactly the ammount you were refunded so you're not paying extra.

#15 User is offline   cherrycyanide

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Posted 23 January 2009 - 07:07 PM

QUOTE(mali @ Jan 23 2009, 06:57 PM) View Post

QUOTE(cherrycyanide @ Jan 23 2009, 07:50 PM) View Post

Is it true that when you re-order you only have to pay the amount you were refunded?

Look at the quote in my sig, especially this part:

QUOTE
Those who have been refunded and cannot reorder now will still be able to purchase a Pandora later at the exact amount they were originally refunded

That applies to people who re-order now, too.


That you!
I think I will re-order after all. biggrin.gif

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